Management
Santrio LLC is run by industry veterans with over 50 years of combined experience in providing software applications to the small business marketplace. Each of them has managed small businesses and understands the multiple hats that business owners must wear. They fully appreciate the necessity of creating processes that allow routine and semi-routine business functions to become automatic and reliable.
John Hammon, Founder and CTO
John Hammon has over 20 years of experience working with transactional systems, software development and data integration. He is responsible for Santrio's software development, data centers, and maintenance of internal and hosted systems. Before founding the Company, John was a director of content systems for Commerce One, Inc., where he managed the development of systems that generated about $30 million in license revenues and $4 million in service revenues annually. He managed the design, development and deployment of intranet and Internet systems for the largest catalog processing operation in business -to-business e-commerce, typically allowing 100 times the volume with one -tenth the staff of competitors.
Prior to Commerce One, Hammon was a product manager at Trade Service Corporation, where he managed market analysis, market testing, and launch of Internet-based e-commerce technology. He has a Bachelor's degree in electrical engineering from the University of Southern California and has post-graduate training in entrepreneurial development, business administration, computer programming, and project management.
John's varied background includes the complete creation of a custom accounting program that has been adopted by about twenty companies. He has made QuickBooks his specialty for the past few years, and has a level of deep understanding that allows him to quickly pull out and format obscure data from QuickBooks and to create workarounds to the complexities of the QB system. This is a lifesaver when QuickBooks fails to provide features that Santrio subscribers need.
He has a keen knowledge of sales order workflow that allows him to design and program features that serve as processes; this is especially useful in small companies, particularly in the sales rep to Customer Service interface. He has pioneered the extension of traditional order management and order processing into automated and formatted use by field salespeople, customers, call centers, warehouses/fulfillment centers, and by managers who just want information, not conversation.
John is devoted to providing small companies with advanced processes that are generally found only with enterprise software. He believes that QuickBooks can be incredibly powerful when given a little help and is happiest when talking with QB users about streamlining their businesses. Feel free to call him at 858-676-6750.
Ken Olson, COO
Ken Olson has founded three successful companies and has been involved at early stages in more than twenty others. Ken studied electrical engineering and has an MBA, along with thirty years of experience as a hardware/software company CEO including taking two companies through the venture capital process and subsequent IPOs.
His primary responsibilities are finance, our relationship with Intuit, our product direction, and our responsiveness to our subscribers. He is totally dedicated to making Open for Business into a model application that creates total satisfaction for distributors, wholesalers, and manufacturers who use QuickBooks (our favorite app; we use it too).
Board of Directors
Terry Hicks, a director since 2005
Terry Hicks is a Vice President and General Manager for Intuit Inc., currently heading up the new Mobile Ventures group after having managed the QuickBooks Group for several years. QuickBooks is by far the leading accounting and business management software with over 4M small business customers and nearly 10M users. Terry has been with Intuit since 2000 in a variety of product management, marketing, and general management roles.
Terry has a strong record of driving innovation and growth for multiple software and services lines of business. His insights into small business owners' priorities and needs have been invaluable to Santrio's Open for Business application, particularly since Open for Business is designed to exclusively and tightly integrate with QuickBooks.
Paul Stannard, a director since 2005
Paul Stannard is the founder and CEO of SmartDraw, the leading provider of visual communication software to business, education, and government markets. He has written more than a dozen published software applications. He wrote the first version of SmartDraw, and continues to play a key role in developing the company's software products.
Paul is an innovator and expert in software user-interface design and development. He is a pioneer and recognized authority in electronic software distribution and Internet Marketing and speaks frequently on the subject. Paul’s expertise in complex programming that presents powerful functions as simple, easy to use tools for casual computer users has been a model for Santrio during the development and deployment of Open for Business.
